Client is offline or receives no jobs

Check the process

Make sure the GUI is open or the headless service is running. Restart it once and note the time of any new log message.

Check connectivity

• The device can reach https://autofetch.de.
• DNS and system time are correct.
• No firewall or proxy blocks outbound HTTPS.
• The client has not been disabled or removed in the portal.

Check the version

Install the current client when the portal shows an update. Older versions may report less precise errors or lack required job handling.

Online but no jobs?

Check client assignment, the client schedule and whether the job is waiting for content rather than waiting for a client.